Samsung DS-5021D

Adjusting the Ringer Volume on Samsung DS-5021D handset

Samsung DS-5021D Ringer Volume Adjusting Guide
Controlling Volume Levels
Volume levels on the Samsung DS-5021D handset for the speakerphone, ringer and handset can be adjusted using the [Volume] buttons. The levels you set will be saved in memory. If background music is set, the volume levels of music and page announcements can also be adjusted using […]

By |August 21st, 2015|Samsung DS-5021D|Comments Off|

What headsets are compatible with the Samsung DS-5021D handset.

Samsung DS-5021D headset Compatibility Guide.

There are a huge amount of headsets compatible with the Samsung DS-5021D handset.

We can help and advise on the best solution for you whether you need a single ear, double ear, cordless or noise cancelling headset we have a solution for you. Just contact us with your requirements and we […]

By |August 21st, 2015|Samsung DS-5021D|Comments Off|

How to set up Voicemail on the Samsung DS-5021D handset

Samsung DS-5021D Voicemail Setup Guide

There are a couple of steps you need to complete to get your calls through to your voicemail and a couple of bits of information you will need to know in advance.

You will need to know your voicemail group number and your mailbox password.

You will need to set your phone […]

By |August 21st, 2015|Samsung DS-5021D|Comments Off|

Adding and Changing Station Names through the Samsung DS-5021D handset

Samsung DS-5021D Station Name Changing Guide.

To change or add station names through the Samsung DS-5021D handset

From your handset press the Transfer key and dial 104,
Names are written using the number keys. Each press of a key selects a character, as shown on the selected key. Pressing a different key moves the cursor to the […]

By |August 21st, 2015|Samsung DS-5021D|Comments Off|

Changing the Time on the Samsung DS-5021D handset

Samsung DS-5021D Changing the Time guide.

The time on the Samsung DS-5021D handsets is actually set by the telephone system but you can program this through any handset

From any handset press the Transfer key and dial 200,
The display will show ENABLE CUS. PROG. & PASSCODE :
Enter customer passcode which in default is 1234
Press 1 to […]

By |August 21st, 2015|Samsung DS-5021D|Comments Off|

Adding a Do Not Disturb button on the Samsung DS-5021D handset

Samsung DS-5021D Do Not Disturb Button configuration guide.

You can program a Do Not Disturb Button on the Samsung DS-5021D Handset if you use the feature regularly or you can set the feature through the key pad.

To put your handset in DND mode with the handset down dial [4][0][1]
To remove the DND from your handset, […]

By |August 21st, 2015|Samsung DS-5021D|Comments Off|

How to set up a Conference Call on the Samsung DS-5021D handset

Samsung DS-5021D Conference Call Setup guide.

To setup a conference call through Samsung DS-5021D handsets.

Up to 5 members can participate in a conference simultaneously.

Dial you first number internal or external then press the [Conference] button while on a call. You will hear conference tone.
Dial the number of the internal or external party you wish to […]

By |August 21st, 2015|Samsung DS-5021D|Comments Off|

Troubleshooting the Samsung DS-5021D handset

Samsung DS-5021D Troubleshooting Guide.

If your Samsung DS-5021D Handset is not working you can troubleshoot the phone to try and find out what the issue is.
First start with the basics

Is anybody else having the same issue for example it may be that you have an issue with the phone system and it is not working […]

By |August 21st, 2015|Samsung DS-5021D|Comments Off|

Adding and Changing Speed Dials on Samsung DS-5021D handset

Samsung DS-5021D Speed Dial Configuration Guid.

There are two types of speed dials available on Samsung Telephone Systems. Personal speed dials which are for your handset only and system speed dial which are available to all users on the system.
Personal Speed Dials on the Samsung DS-5021D Handset
To change or add personal speed dials through your […]

By |August 21st, 2015|Samsung DS-5021D|Comments Off|

Enabling Caller ID on Samsung DS-5021D handset

Samsung DS-5021D Caller ID Enabling Guide.

Caller ID is a function of the network line provider not the Samsung telephone system.
If caller ID is presented to the telephone system, in default the will display the incoming telephone number.
The exception to this is if you are using analogue lines with Caller ID. In this instance the […]

By |August 21st, 2015|Samsung DS-5021D|Comments Off|