Samsung DS-5021

Adding a Do Not Disturb button on the Samsung DS-5021 handset

Samsung DS-5021 Do Not Disturb Button Configuration Guide.

You can program a Do Not Disturb Button on the Samsung DS-5021 Handset if you use the feature regularly or you can set the feature through the key pad.

To put your handset in DND mode with the handset down dial [4][0][1]
To remove the DND from your handset, […]

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Adding and Changing Station Names through the Samsung DS-5021 handset

Samsung DS-5021 Station Name Changing Guide.

To change or add station names through the Samsung DS-5021 handset

From your handset press the Transfer key and dial 104,
Names are written using the number keys. Each press of a key selects a character, as shown on the selected key. Pressing a different key moves the cursor to the […]

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How to set the Time on the Samsung DS-5021 handset

Samsung DS-5021 Setting the Time Guide.

The time on the Samsung DS-5021 handsets is actually set by the telephone system but you can program this through any handset

From any handset press the Transfer key and dial 200,
The display will show ENABLE CUS. PROG. & PASSCODE :
Enter customer passcode which in default is 1234
Press 1 to […]

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Troubleshooting the Samsung DS-5021 handset

Samsung DS-5021 Troubleshooting Guide.

If your Samsung DS-5021 Handset is not working you can troubleshoot the phone to try and find out what the issue is.
First start with the basics

Is anybody else having the same issue for example it may be that you have an issue with the phone system and it is not working […]

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Adjusting the Ringer Volume on Samsung DS-5021 handset

Samsung DS-5021 Ringer Volume Adjusting Guide.
Controlling Volume Levels on the DS-5021 handset
Volume levels on the Samsung DS-5021 handset for the speakerphone, ringer and handset can be adjusted using the [Volume] buttons. The levels you set will be saved in memory. If background music is set, the volume levels of music and page announcements can […]

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Adding and Changing Speed Dials on Samsung DS-5021 handset

Samsung DS-5021 Speed Dial Configuration Guide.

There are two types of speed dials available on Samsung Telephone Systems. Personal speed dials which are for your handset only and system speed dial which are available to all users on the system.
Personal Speed Dials on the Samsung DS-5021 Handset
To change or add personal speed dials through your […]

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Enabling Caller ID on Samsung DS-5021 handset

Samsung ds-5021 Caller ID Function Guide.

Caller ID is a function of the network line provider not the Samsung telephone system.
If caller ID is presented to the telephone system, in default the will display the incoming telephone number.
The exception to this is if you are using analogue lines with Caller ID. In this instance the […]

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How to set up Voicemail on the Samsung DS-5021 handset

Samsung ds-5021 Voicemail Setup Guide.

There are a couple of steps you need to complete to get your calls through to your voicemail and a couple of bits of information you will need to know in advance.

You will need to know your voicemail group number and your mailbox password.

You will need to set your phone […]

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How to set up a Conference Call on the Samsung DS-5021 handset

Samsung ds-5021 Conference Call Setup Guide.

To setup a conference call through Samsung DS-5021 handsets.

Up to 5 members can participate in a conference simultaneously.

Dial you first number internal or external then press the [Conference] button while on a call. You will hear conference tone.
Dial the number of the internal or external party you wish to […]

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What headsets are compatible with the Samsung DS-5021 handset.

Samsung DS-5021 Headset Compatibility Guide.

There are a huge amount of headsets compatible with the Samsung DS-5021 handset.

We can help and advise on the best solution for you whether you need a single ear, double ear, cordless or noise cancelling headset we have a solution for you. Just contact us with your requirements and we […]

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